New York Fashion Beauty Return Policies
New York Fashion Beauty Return Policy
New York Fashion Beauty will gladly accept returns on most merchandise within 10 business days of the DELIVERY date. without exception, products we will not accept returns on products that are more than 20% consumed, studies have shown that allergic reactions usually occur while using the first 5% of the product.
to ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. we regret that we do not refund original or return shipping costs with the return.
how to return by mail:
please follow these next few steps to simply the return process.
please note your return shipping information for future tracking.
it is a legal requirement in the United States that items containing alcohol, fragrances, & aerosols cannot be shipped by air.
we'll issue you a full refund to your credit card for the price of any item that you return if your return is received within 10 business days of the DELIVERY date. after the 10 days have passed, we regret that we do not accept any returns. please make sure to enter all of your information on the return form, including your e-mail address and phone number.
it takes up to 30 business days to process the return & credit your account. we will notify you via e-mail once your return has been processed. please note that your financial institution will likely take approximately seven business days to reflect this transaction. if you have any questions about your return, please contact customer service at 212-354-9000
please note that we do not offer exchanges for returned products at this time.
Returning an order to a New York Fashion Beauty Location:
Visit any New York Fashion Beauty Location & return your purchase within 10 days of receiving your order.
please ensure that you bring the enclosed packing slip & return form that was included in the original package along with the item that you wish to return. a New York Fashion Beauty family member will process your return at any New York Fashion Beauty Location.
Returning a Gift:
if you are returning a gift, please contact customer service at 212-354-9000.